Dear,
As indicated in the email sent prior to your appointment, in order to ensure your safety and the safety of the staff we have introduced the following protocol to be followed. Please review these steps and ensure that you fully understand. Please do not hesitate to ask us questions in order to ensure you have a clear understanding of the protocols.
At the time of booking your appointment the receptionist will do the following:
Will ask you a few questions prior to every visit to ensure safety
Our receptionist will ask you what you are seeking treatment for
May have to consult with the provider if treatment is appropriate for you
You may be sent additional media regarding your visit Eg. Videos
When you arrive for your appointment, please come straight into the clinic
Please leave all personal belongings in the car. Please bring your own shorts & t-shirt
Please read posted signage on the door
Please ensure you comply with all safety protocols.
Please bring your own mask. We do have masks for sale in case you forget to bring your own.
When you enter, please sanitize your hands and proceed to the COVID screening station
You may undergo a temperature check
After you have filled out the COVID screening the receptionist will assign you a room where you will complete your treatment
Your in-clinic appointments will be for 30 minutes unless otherwise discussed with your treating therapist
You are allowed to book a tele-rehab appointment to address your questions
Only one person is allowed in for treatment. If accompanied by someone, please make prior arrangements with the clinic.
Once your visit is complete, please go to the reception desk to complete your visit.
Please do not touch your face before sanitizing your hands once again as you exit the clinic
I, ______________________________, acknowledge and understand the protocol to be followed for my visit to Kinesis Physiotherapy and Rehab Centre and in agreement to comply with this protocol.